However, the system is not recording labor activities for warehouse operators.

Issue Description

• Resources perform picking and putaway tasks

• Warehouse tasks are confirmed successfully

System Behavior

• No workload or labor data recorded

• Resource monitoring reports remain empty

Questions

What configuration settings control labor activity tracking?

Which transactions should be checked to diagnose this issue?

Business requirement:

• Warehouse Orders (WO) should be created in such a way that workload is evenly distributed across available resources.

• System should not assign multiple heavy WOs to the same picker while other resources are idle.

• WO creation should consider:

  • Number of open tasks per resource

  • Resource capacity

  • Queue priority

• If a resource is overloaded, new WOs should automatically be assigned to another suitable resource.

Current setup:

• Queues are configured

• Resource groups are maintained

• WO creation rules are active

However, workload balancing is still not working effectively in practice.

Questions:

• What is the best design approach in SAP EWM to balance picker workload during automatic WO creation?

• Which configuration objects influence this behavior the most (queues, WOCR, resource groups, labor management)?

• Are there any standard BAdIs or enhancements used in real projects to control WO assignment dynamically?